Supplier Status and Updates

Supplier Status and Updates

1. Supplier Status

Suppliers have a separate order status function which they can update during the order process. These are:


  • Preparing – Supplier has acknowledged the order
  • Cannot Fulfill – Supplier has declined the order
  • Sent – Supplier has sent the Goods (or service)
  • Delivered – The order has been delivered to your address

2. Supplier Order Tracking and Invoices

Within here the supplier can accept an order, update the order status as well as any tracking information. Suppliers also have the opportunity to upload an invoices (please see the Approving Invoices section of the Knowledge hub)

Video Tutorial



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